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WRITING A NEW LIFE STORY By : Debbi Dachinger Tony Robbins talks about divorcing from “your story.” We all have a story. Why we fail, why we can’t do something, why we’re not enough, why such and such never works out for us. What’s YOUR story? And whatever it is - how’s it working for you? When you figure out and admit what your story has been (also known as your belief system about what you can and can’t create), you can decide to divorce it. That’s a good divorce to have. Don’t allow a story of failure and all the why-I cant’s to run your How to Manage Stakeholder Expectations By : Dave Nielsen Many projects fail, not because they did not deliver the product or service they planned to deliver, not because they didn't deliver on time, but simply because stakeholders of the project were disappointed in the results. These failures happen when project management fails to manage their stakeholders' expectations. This article offers some tips and advice on how to manage your stakeholders' expectations so that their perception matches reality. Workout Wisdom For The Workplace By : Eileen McDargh, CSP, CPAE Leadership and resiliency expert Eileen McDargh shares seven lessons from working out at the gym that can benefit any business: small or large. Success – Can It Get Any Sweeter? By : Debbi Dachinger Through action and release, over and over again, you can cross the finish line and make manifest the goal you so deeply desire. I thank each and every one of you for supporting me. There were emails and much love sent out on my behalf and I felt all of it. If you want to see my book go to Amazon.com. The book is called “DARE TO DREAM: This Life Counts,” available at http://www.amazon.com/dp/1467930814 Five Leadership Lessons Learned In A Canoe By : Eileen McDargh, CSP, CPAE A leadership expert shares five life and leadership lessons she learned during her fourth trip to the Boundary Waters Canoe Area Wilderness. Consider and apply these lessons to your own leadership role. Project PR: How to Manage Project Public Relations By : Dave Nielsen Every project requires Public Relations management. Public relations is that aspect of communications management that sets stakeholder expectations for the project. Huge projects will have departments and public relations experts devoted to this purpose. Smaller projects won't have access to these experts so the onus falls on the project manager. This article provides some tips and tricks to help the project manager deal with their project's public relations. How to Avoid an e-mail War on your Project By : Dave Nielsen To achieve the best possible outcome, the quickest delivery, the highest quality, the least budget, your project work force must function as a high performance team. One of the enemies of the high performance team is the e-mail war. The first step in dealing with an e-mail war is to spot the war in its earliest stage. The next is to stop it before it can damage team morale. Effective Project Communications - e-mail Tips By : Dave Nielsen Much of the communicating we do today takes place in e-mails, this is especially true since the advent of the Blackberry. Project communications are no different - to be an effective project manager you must be able to communicate effectively using e-mail. This article contains some tricks and tips which will help you use your e-mail more effectively and improve your project communications. lLogo Design Companies: How it works By : submit2 Logo design companies offer remarkable custom logo designs according to the requirements of a business. Logos hold enormous importance for a business as they are the primal part of any marketing strategy. Intentions Create Reality. Hang In There Until The Miracle Happens! By : Debbi Dachinger “You know that intentions create reality. When enough people desire change, and formulate their firm intentions to create a reality for themselves and for humanity, it will simply happen. It is important at this time that each one of you becomes an ambassador of love, peace and harmony for yourself, for humanity and for the planet. It is important that you start sharing, as much as you can .... Servant Leadership: Leading the Way Through Servitude By : J. Mariah Brown Servant leadership is having the desire to not only lead, but to do so in an ethical manner. I am aware that this could mean a variety of things for many people, but to me, it means making decisions that will benefit those within the organization as well as the organization as a whole, and putting the well-being of the organization and its members before self. 10 Ways to Become an Enlightened Leader By : Guy Farmer Many people fancy themselves to be great leaders. Then you ask their employees and get an entirely different story. Discover ten practical ways to become an enlightened leader. Guideline for Writing Introduction for Great Expectations Essay By : June Doyle A great expectation is classic work culminated by a genius of all time, Charles Dickens. It is the story of an orphan Pip, most of the people even says that is a semi-autobiographical novel reflecting much of the life of the authors. There are many themes discussed in great expectations, this is the reason students are asked to write great expectations essays. Gay Marriage Essay Writing Tips By : June Doyle Although, the norms has been changed but still gay marriages are considered bad, so when it comes to write gay marriage essay, students feel a little uncomfortable, therefore, they can’t even decide what to write for gay marriage essays. Traits of Successful Entrepreneurs By : J. Mariah Brown Millions of people spend an insurmountable amount of time trying to get out of the rat race. Whether you are s six-figure salary earner or a struggling waitress making minimum wage, the simple fact is, the only way to gain true wealth is through self-sufficiency—in other words, the obtainment and maintenance of your own business. Understanding Leadership: Integration of the Five Frames for Effective Leadership By : J. Mariah Brown Frameworks are used to understand organizations, and to find the best way to operate the organization, its structure, and resolve various issues that arise. The five organizational frames are the rational frame, the human frame, the systems frame, the political frame, and the cultural frame. It is imperative to understand that when organizational leaders integrate all five frames, they can successfully solve organizational dilemmas. Managing Ethical Dilemmas By : J. Mariah Brown In the day-to-day operations of a business, all leaders are faced with ethical issues. Ethical issues range from determining which employees deserve promotions to more complex issues, such as serving a client with a potentially unethical request. Regardless of their complexity, all ethical issues that arise in the workplace should be carefully examined, and handled with care, as the determinations of these ethical issues can lead to the growth or demise of a company. Brief Guideline For Revising And Editing Experience Essays By : June Doyle Are you done with your experience essay writing? Now, you want to edit and revise it but you can find any mistakes. Not to worry, just do one thing, leave your experience essay for some hours and get back to it later then you will find the mistakes. If you are still not able to edit and revise your essays then we are here to help you, just follow the instructions given below. Timeless Tips on Going From Peer to Leader By : Roberta Chinsky Matuson Best selling author of Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around offers her top tips on transitioning from peer to manager. For many, becoming a manager is the culmination of preparation and hard work. It’s exciting to see your dreams come true. But what happens when your promotion includes managing your former peers? Here are some tips to help make this transition go smoothly. Interesting Quotes For Writing Drunk Driving Persuasive Essay By : June Doyle Persuasive essays are always interesting to read but sometimes it becomes a great pain to engage a reader in the essay, for this there are various techniques that one could use to make them read the rest of the essay. One of the techniques is using interesting quotes in the persuasive essays. 20 compelling topic ideas for Dr. Jekyll and Mr. Hyde essay By : June Doyle Before we look into some good Dr.Jekyll and Mr. Hyde essay topics, first we will give you a short description of it. Dr.Jekyll and Mr. Hyde is a short novel written by a Scottish writer Robert Louis Stevenson published in the year 1885. It is still read with interest and commonly called as “strange case of Dr.Jekyll and Mr. Hyde”. Project Communications - Communications for Managers of Software Projects By : Dave Nielsen Much of what the project manager does involves communication, either communicating information about the project to the stakeholders or gathering information about progress from the team. How you organize, manage, and distribute this information not only helps your project meet all its goals and objectives, it creates the perception of success with important stakeholders Recommended resources for writing democracy essay By : June Doyle Jacksonian democracy is a kind of a philosophy that was promulgated by Andrew Jackson and his followers. His policies came soon after the era of Jeffersonian period which rejected his policies, writing a Jacksonian democracy essay can be hectic especially for the students who don’t know much about the political scenarios of that time, so obviously they will face problem. How to Write Dare Essay? By : June Doyle This is an education program which creates awareness about drug and its repercussions so most of the time teachers want the students to also know the hazardous implications of drug addiction and this is the reason they are frequently assigned DARE essays. How to Minimize the Impact of Losing a Key Employee By : Value 411 A company and its employees may find themselves in uncharted waters without the know-how or relationships to keep the business going due to the retirement, death or disability of a key person. When this happens, the value of the organization can take a nose dive. This article gives four steps you can take to minimize the loss. Four Topic Ideas for Crime And Punishment Essay By : June Doyle There are many themes that are discussed in the novel, but it is quite complicated for the students to understand them. So, in order to write good crime and punishment essay, you need to generate a good title. Four Simple Steps To Write Communication Essay By : June Doyle No matter what essay topic you are dealing with, good ideas will always work for your essay, same goes with the communication essay. Here, you also need to generate effective ideas to make your communication essays worth reading provided that those ideas reflect your versatility and writing skills. Good Titles For Clinical Essay By : June Doyle This is not everyone’s cup of tea and no one can go through it without taking a good advice. But students have to go through his one way or another to get their degrees in their hands and sometimes this little piece of essay becomes an obstacle between them and their degrees. Education + Infrastructure + Innovation By : Andy Marken We're not certain if President Obama borrowed the ideas -- education, infrastructure, innovation - -from others or came up with his own hook for his state of the union speech but he did lay down the gauntlet. We do know government officials around the globe has laid down the challenge of innovation for their citizens. Every Csuite executive has told his/her stakeholders that the company will innovate and be competitive leaders. innovation is going to take time to have a positive impact. How To Write Role Of Women In American Civil War Essay By : June Doyle Now, that there is no option left for you except writing on role of women played during the civil war essay, you don’t have to get confuse as there are millions of topics that you can write your civil war essay on. How To Become A Wealth Leader By : Anita Narayan This article reflects on the timeless principles of wealth cited by Wallace Wattles 5 Important Tips for Writing Aviation Essay By : June Doyle Aviation essays deal with the subjects like, air traffic control, modern aviation, air traffic propeller etc. If you want to write aviation essay, you should follow the given below 5 tips to improve the look of your aviation essay. 10 Characteristics of Inspirational Leaders By : Guy Farmer It's easy to boss people around but do you truly inspire your employees to greatness? Find out what it takes to become an inspirational leader who motivates employees and creates dynamic, productive, enjoyable workplaces. Baton Leadership Lessons From LA Philharmonic Conductor Dudamel By : Eileen McDargh, CSP, CPAE Maestro Gustavo Dudamel is a much loved orchestra conductor who has some outstanding leadership skills to share. Learn how his philosophy of "love the music and the musicians who play it!" can apply to your industry. Grief and the Global Economic Challenge By : Patrick T Malone Technically, grief is the intense emotional suffering caused by a loss. If you are among those who have suffered the death of a child, spouse, parent or grandparent, you know an intense level of grief that is almost indescribable. There are many among us today who are dealing with grief due to a different kind of loss — the loss of a job, income or savings — and for them it may be the most intense loss they have experienced. How To Write Effective Anne Frank Essay Thesis Statement By : June Doyle Anne Frank was a girl who wrote a novel on her life experiences where she spent two years hiding in the camp to save herself from the Nazis; it is basically the story of non ending violence and the struggle to strive in such violence. 5 Key Ideas to Create a Culture of Team Building in Your Business By : Guy Farmer Team building isn't about the occasional picnic or token training crumb we throw at our employees hoping it will help them bond together. Learn 5 key ideas you can use starting today to create a culture of team building in your business and enjoy the increased productivity and happier workplaces that come with it. Practical team building tips for forward-thinking leaders. Taking Charge – 10 Qualities of a Good Leader By : Jenny Gallagher Many times people move into leadership roles because they are good at what they do. Financial Reform Bill Diversity Requirement Has Challenges By : Doctor Derrick The government now mandates that the financial industry increase efforts to employ persons from diverse populations. The federal government will need to address the attitudes of present financial industry personnel that keep the industry from becoming a more diverse industry. Firing the Principal Does Not Guarantee Improvement By : Doctor Derrick School district leaders are choosing to fire the principal as a strategy for receiving additional federal funding. However, firing the principal does not guarantee that the school will become productive. Busting Teacher Unions for the Wrong Reasons By : Doctor Derrick As education stakeholders continue to sort through the reasons for failing school districts they have shifted the blame to teachers. Teachers are the cornerstone for any productive education but before we rid ourselves of unions we must consider other factors that contribute to failing schools such as dysfunctional organizational behavior. Leading from Authenticity is a Beautiful Thing By : Theresa-Maria Napa, CPCC, LOACC Transitions are golden opportunities to get in touch with your call to take lead from where you are to where you are destined to be. It is a time to look deeper within rather than looking for solutions elsewhere. By asking bolder questions you will find bolder answers. Adversity – Mountains – and Dreams By : Theresa-Maria Napa, CPCC, LOACC Adversity offers opportunities to stretch beyond where you are to new dreams and not be swept into the negativity of fear, guilt, blame or self-doubt. Seven Secrets of Successful Managers By : Patrick T Malone Over the years in working with clients around the globe, I have had the pleasure of observing many managers who were and are extremely successful in their chosen professions. Despite their very different disciplines, industries and even cultures, the most interesting thing that I've observed is not their dissimilarities, but what they all seem to have in common. Project Failure By : Patrick T Malone Companies across the globe are investing time, money and other vital resources in projects that fall far short of the desired or optimum outcome. Additional resources are then invested in fixing or altering the project to improve the outcome. In the past when resources were plentiful that may have been acceptable but as the current economy has strained every resources, Project Failure is no longer an option. Employee Retention By : Patrick T Malone Most businesses will be pleased when this difficult economy turns around. However many experts predict that an improving economy will reveal a new problem – Employee Retention. Employee satisfaction surveys indicated a large percentage of employees who are disengaged and simply waiting for an improved job market to move to greener pastures. Here are some proven ways to insulate your company against a dramatic loss of talent. Reducing Inappropriate Special Education Referrals for Historically Underserved Students By : Doctor Derrick Educators should use a procedure that ensures that the present process for submission of special education referrals does not continue to produce the overrepresentation of historically underserved students in special education. In many cases, a teacher’s last resort for helping a student with academic or behavioral deficiencies results in ... Improving Organizational Effectiveness in Turbulent Times By : Doctor Derrick During these turbulent times managers must utilize effective strategies that will transform their organization. Managers can increase organizational effectiveness by involving employees in the … Crisis Leadership Lessons By : Patrick T Malone Leadership in normal times is relatively easy. The real test of a leader's ability is how he/she reacts in time of crisis. The oil spill in the Gulf of Mexico has provided the disaster and the media has provide the snapshot of leadership or the lack thereof. While there are many lessons that current or prospective leaders can learn, let's start with the most glaring error and the easiest one to remedy. How to Become a Respected Leader By : Guy Farmer Lost of leaders think they are respected. That is, until they ask their employees. Find out what are the basic characteristics of respected leaders and how you can become a leader who inspires others to shine. You'll make your life easier, lead with less conflict and garner genuine respect. Implementing Change: People hold the Key to Success By : Patrick T Malone Why do the results of even good plans and strategies sometimes fall short of our expectations in the execution? Because we make the mistake of focusing solely on strategy and planning. In fact, that is thinking about change, not "implementing" change. The implementation can be far more difficult than the planning. The reason: people. People have different reactions and points of view, different interests and needs. People decide whether to help, hinder or ignore any change initiative. Resolve Interpersonal Conflicts Quickly! By : Dr. Millard "Mac" MacAdam Maintaining positive relationships at home and at work makes for more pleasant living and productive work. While interpersonal conflict is inevitable in home or any type and size of organization, there are choices all stakeholders can be encouraged to make regarding how it's best dealt with. Read on to discover specific proactive action steps you and others can take to keep interpersona "pinches" from becoming interpersonal "crunches." Diligently Delegate! By : Dr. Millard "Mac" MacAdam How effectively are you delegating? Ineffective delegation eats up your critical emotional, physical and time reserves. Effective delegation builds those reserves, giving you as a leader discretionary reserves to use in more productive ways. Read on to discover the things you can do to be a more proactive leader and delegator! Reducing Cultural Bullying in Schools By : Doctor Derrick Many school districts can use this leadership technique to ensure reductions in cultural bullying which will ensure that they reduce opportunities for law suits. Listening Intentionally For Better Communication With Others By : Dr. Millard "Mac" MacAdam Are you sure you're really hearing others? Most of us spend around 70% of our waking hours in some form of verbal communication. Yet, how many of us have ever had any formal training in the art of listening intentionally? Read on to discover some action steps you can take to enhance your intentional listening skills and strengthen our interpersonal communication with others. Keep Commitments And Build Trust By : Dr. Millard "Mac" MacAdam Have you noticed how many people fail to keep the commitments they make? There are specific things you can understand and do to help the people around you better keep their commitments. Read on, and discover how these things will help people enhance interpersonal trust and improve their personal productivity. Change starts with you By : Patrick T Malone “Only Government can fix the mess we are in”, President Obama. “Government is the problem…”, Nate McCulloch Gwinnett Daily Post We speak of government as if it were our neighbor, pastor, teacher, friend or foe. It is none of these and yet it is all of these. Reducing Cultural Challenges Saves Money By : Doctor Derrick Many school districts are reporting low achievement for historically underserved students while other students do not have the same challenges. So what is the difference? The major difference is the cultural expectations that students and educators bring to the school setting. Ethical Leadership Develops Moral Communities By : Doctor Derrick Leaders in business and schools must determine what is right for their employees and students to ensure that the organization continues to improve. In many cases, improving the organization requires that the leader develop strategies and programs that will address ethnic, racial, and gender challenges. Overcoming the described challenges requires the leader to also use an ethical decision making process. 4 Tips to Staging Your Next Leadership Act By : Theresa-Maria Napa, CPCC, LOACC And if the world is a stage, what roles are you playing? Are you the star of the play or cast member supporting the vision of the play? Either part is one of leadership. It may appear that the star player is the strongest leader, but the supporting member of the cast is also a strong leader when viewed from their personal goals. It doesn’t require one to be reach fame and celebratory status to be a leader. This is your play, your next act to create. ProActive SuperVision of Your Staff By : Dr. Millard "Mac" MacAdam Top, proactive leaders have mastered the skills to help their staff members manifest optimum levels of character, competence and commitment in the work place. These leaders stand out because of the excellence of their people! Read on to learn about seven specific things you can learn to do to effectively supervise your staff members. Ten Steps to Promoting Staff Accountability By : Dr. Millard "Mac" MacAdam Establishing a process for enhancing mutual accountability among themselves and all of their staff members is a critical role of a proactive leader. Helping your people stay aligned with the character, competency and commitment standards expected by the company they work for is critical if you expect high productivity and excellent customer service. Read on to discover the ten things you can do to more effectively promote mutual accountability among your staff members. The Changing Face of Managing By : Charley Swords The only constant is change and never more so than with the current need to juggle all the issues, risks, demands, people and indeed the future of any business. To keep all the balls in the air, a business owner / manager needs to concentrate on the three major roles they have to play - Planner / Provider / Protector. Lead or get out of the way! By : James Wittmack Lead and motivate Leadership Tips: Stand Up, Step Up and Play Big By : Theresa-Maria Napa, CPCC, LOACC As a leader in your industry, what is your definition of “stand up – step up and play big?” Leaders are clear as to what game they are playing. They are visionaries. Visionaries use their imagination. They are able to connect with their intuition aka “gut feelings,” and are aware of the challenges. They know where they are going, how they are going to get there and who they want as followers. How to Turn Information into Leadership and Career Success By : Theresa-Maria Napa, CPCC, LOACC During turbulent times, when seeking information on what to do next, the best answers for arriving at new possibilities require deeper questions. It is a time for reinventing the knowledge you have with creativity and vision. LISTEN UP LEADERS: The Frontline Makes Your Bottom Line By : Eileen McDargh, CSP, CPAE Does your staff treat customers badly even though your advertising claims you are #1 in customer service? Learn why it is critical to retain current customers and what you can do to improve customer service while managing your company reputation on-line and off. Using Passion to Exploit Tough Times By : James R. Lucas, Ph.D. There is one large business truth in traumatic times: Either you’re exploiting change, or change is exploiting you. As proactive leaders, we can go beyond trying to survive these meltdown times and beyond trying to thrive during the down economy. We can plan to win big, to go from victim to victor, to climb higher while our competitors slide. Based on the book, The Passionate Organization, this article will show you how. The Marketplace of Fear By : Patrick T Malone Much of today's marketplace malaise is being blamed directly on fear. The fear of the unknown, the fear of new taxes, the fear of new regulations, etc. all have been cited as causes for the continuing worst economic period since the Great Depression. Many of the causes of this fear are out of our control but that is no reason for us to give up trying to grow our businesses and help others to do the same. Use a Compelling Vision to Articulate Your Success By : Theresa-Maria Napa, CPCC, LOACC A compelling vision is a future you live into and generate. It is something that is important to you. It is something you desire. It isn’t stagnant. As you evolve, your vision evolves. It is a key to your authenticity as a leader no matter what you do or where you are. It is doing what you love and the money will follow. Taking the lead – gaining commitment and co-ownership. By : Patrick T Malone “Leadership is the ability to gain wholehearted followers for a common course of action.” Although much has been written about leadership when you boil it down to the basics, a leader is the person with followers. You may consider yourself inspiring but if you look around and nobody is coming with you, you are not a leader. The Secrets to Small Business Success By : Erin Blaskie I was delivering a one-on-one coaching call tonight and my client asked me the question of, 'How did you become so successful so fast?' and at first I paused and thought about that. How did I become successful in just three and a half short years? 7 Ways You Can Excel as a Manager By : Andrew Rondeau Taking on a Management role shouldn’t make you complacent. On the contrary, it should make you work twice as hard, now that your responsibilities have expanded and your role has shifted. If you want to succeed and excel as a Manager, there are certain qualities you should develop. How To Build A Stellar Team By : Dr. Millard "Mac" MacAdam Too many business leaders put up with staff members who lack the motivation and skills to be collaborative and cooperative team members that contribute to the development of optimum productivity and profitability. Read on and discover key tactics you can master for building the team of highly productive staff members of your dreams! Transitioning Into Your New Leadership Position Successfully By : Dr. Millard "Mac" MacAdam Transitioning into a leadership position that involves responsibilities for oversight for staff members is potentially full of risks and disappointments. Read on to discover proven principles you can apply to reduce these risks and disappointment by relating properly from the get-go with your new staff. Sometimes You Have To Blow Your Own Trumpet By : Andrew Rondeau Firstly what is the meaning of ‘blow your own trumpet’? Answer: To act in a boastful, self-promoting manner. Don’t you think “blowing your own trumpet” and boasting about yourself, is a bit tricky? Do you find it hard to do? If you do, you are not alone. The vast majority of us do. The Two Primary Errors Made by Self-Leaders in Career Transition By : Theresa-Maria Napa, CPCC, LOACC A future possibility requires new thinking and new strategies. Not that you throw “the baby out with the bath water,” but you choose wisely what works (the baby) and get rid of the rest (the water). As the leader of your life there are some questions to explore in accessing answers to the future you really want. Innovation, Mainstream on Different Time Schedules By : Andy Marken CES is always great to see and immerse yourself in all of the new toys, the new potential...the fresh start! But this past year everyone was bemoaning the fact that the U.S. was behind the curve, lost the recipe for success and the future. Look at the CES stuff and where did it come from? Everywhere! We (and we mean all we) multitask, work virtually without borders pulling the best ideas, the best talent from EVERYWHERE to create solutions, solve problems. Organic Leaders Use Inspiration Versus Force By : Theresa-Maria Napa, CPCC, LOACC Pushing, rushing, multi-tasking yourself and others is quantity not quality leadership! Leadership mastery is accessed from within NOT from external doing, doing, doing. Leadership today stems from self-awareness; training others to lead themselves from their inner core. Five Presentation Skills Secrets for Overcoming Your Fear of Public Speaking By : Ed Sykes So what do great speakers do to prepare themselves to be great presenters? They prepare their minds to give a great presentation. That’s right; it all starts in your mind. How can you develop a great speaker’s mindset, overcome your fear, and start giving outstanding presentations? The following are five secrets for overcoming your fear of public speaking and giving outstanding presentations. How to Give an Outstanding Acceptance Speech: 7 Presentation Secrets Learned from the Academy Awards By : Ed Sykes Academy Awards come and go, but one thing is a constant: bad acceptance speeches. You may never win an Academy Award, but you may be asked to give an acceptance speech for an accomplishment in your business, your career, your community, or your organization. Sometimes your acceptance speech will be for what you accomplished, or for what your team has accomplished. ill you be ready when it is your time to give an acceptance speech? The following are 7 secrets to giving an outstanding speech. Presentation Skills: How to Prepare an Outstanding Presentation in Thirty Minutes or Less By : Ed Sykes It's 2 p.m. and your manager walks up to you with that look on his face. He announces that the company president wants you to give a presentation to him concerning the high profile project you have been working on…and he wants the presentation to start in thirty minutes. Now you have a look on your face as if you had just seen a ghost. No problem. The following are seven secrets to preparing an outstanding presentation when you have less than thirty minutes. Change Management: Seven Change Management Secrets to Creating a Winning Culture of Change By : Ed Sykes The best organizations create a strong culture of change management. In fact, management at these organizations is constantly encouraging change for the good of the overall organization. The following are seven change management secrets to creating a winning culture of change. Using the Power of Passion to Exploit Tough Times and Win New Customers By : James R. Lucas, Ph.D. There is one large business truth in traumatic times: Either you’re exploiting change, or change is exploiting you. The norm in meltdown is to hunker down, which works only as long as customers cooperate and competitors follow suit. It misses the opportunity presented by the crisis while also having an unfortunate effect on our team’s morale, passion, and commitment. As proactive leaders, we can go beyond trying to survive these meltdown times. We can win big while our competitors slide. Optimism, Resilience and Leadership By : Theresa-Maria Napa, CPCC, LOACC Leadership, resilience and optimism are major characteristics necessary to transcend to levels that are futuristically rewarding personally, professionally, and globally. Problem-Solving Skills: A Key to Customer Service By : Patrick T Malone "Many failures in customer service initially seem like a success to us! We get our perception of the facts, and we come up with a solution that makes sense to us. The problem is we didn't get the customer's perception of the facts, so our solution may not be sensible to them." Passion: The Great Differentiator By : James R. Lucas, Ph.D. Imagine that there is a cornerstone on which all performance-driven organizations are built. A cornerstone that–if you placed it–would ensure that your team or organization relentlessly delivered top-tier results. What would that cornerstone be? There are many components of success, but only one that’s not optional: passion. “Nobody listens to me!” By : Patrick T Malone This is one of the most common complaints you will hear from employees. It occurred to me that what they are really saying is simply “acknowledge” me. The following excerpt from our new book, Cracking the Code to Leadership on acknowledging may help you listen and acknowledge more effectively. There’s an APP for That! By : Patrick T Malone Would you be better at connecting, influencing or inspiring other people if you could read their minds? Well now there’s an app for that! Introducing iPAR MindReader. Competing With Big(ger) Business By : James R. Lucas, Ph.D. How do we compete with big business? If we’re small, how do we compete with other businesses that are small but bigger than us? Given the size advantage, how can we win? The first key is being the right size—right for your customers, right for your market positioning, right for accomplishing your vision, mission and strategy. Learn the steps that you can take to make the most of your size and compete with businesses, no matter how big they are. Creating a Common Goal for any Conversation By : Patrick T Malone First impressions often make the difference in getting the job or getting the sale. Similarly the first few seconds of an important conversation set the tone for how the rest of the conversation is going to proceed and very often has a significant impact on the outcome. Knowing the most effective way to begin important conversations, at home, in business or in a civic setting, is critical to your success. Effective Listening: Part 2 By : Patrick T Malone In part one we discussed the role of emotion in decision making and made the case that effective leaders listen to HOW people say things rather than WHAT they say. This certainly compounds the challenge of being an effective listener given that the words and logic seem to play only a minor role. So what you need is a tool you can use to identify a person’s level of involvement in the decision making process. Let’s Face It --- The Economy Sucks By : Lead Wolf being in a recession is not something most of us havn’t experienced before. Simply put, there are good times when things are going well and it’s easy to make money, and there are bad times, when it’s much more difficult to make money. When this recession started, officially at the end of 2007, we enjoyed an extended period of exceptionally good business conditions. Revenue and profits exceeded most of our expectations. Are You Doing the Moon Walk By : Lead Wolf The death of Michael Jackson recently was a tragic event. No matter what you thought of Michael personally, there is no doubt that he was one of the most talented entertainers of all time. His singing and dancing talent showcased so effectively by his performance in the video and album “Thriller” will be remembered forever as the Capstone of his career. I, like millions of his fans, mourn his passing. Leadership Development during a Recession By : Lead Wolf We are in the midst of a tough economy, a recession. That makes it convenient if not easy to ignore our responsibilities as leaders to invest and develop employees within our organization. Sure times are tough. Recently I had a CEO say to me: “Rick, what happens if we continue to invest in leadership development and the employee leaves?” Women in Leadership— This Countries Most Under Utilized Asset By : Lead Wolf I firmly believe that women in the workplace are the most under utilized asset this country has. We have come a long way from that chauvinistic attitude of the past that believed men are simply better, more natural leaders; the belief that women’s careers were compromised by their responsibilities at home? Yes we have come a long way. But, Statistics are still shocking for women who hope to succeed in the business world. Effective Listening: Part One By : Patrick T Malone “I listen fine. It’s everyone else who has a problem.” Unknown, unsuccessful, entrepreneur One of the cardinal rules of business is listen to your customers and most businesses hear their customers. However, only a few successfully interpret what their customers are saying. So the issue is not listening to “hear” but listening to “understand”. 7 Must Know Motivators Employees Appreciate at All Times By : Voice of Mukamba Motivation is not an occasional treatment. You can’t motivate people but you can create the environment for them to be self motivated. I have interviewed from more than 350 organizations that I have worked with. If consistent results are important to you, pay attention to what these employees say matters...You will also see increased loyalty, limited conflicts, a more positive public image and a reduction in absenteeism and costly employee turnover rates. Enthusiastic, motivated employees work h Discover Your Defining Moment as a Leader By : Theresa-Maria Napa, CPCC, LOACC There comes a time in almost everyone’s life when the pressure of life’s events push one into a corner where one either rises to the occasion or lets the occasion define them. When you allow circumstances to define you, you basically surrender who you are. You are not meant to live in fear. You are the hero of your journey. As the hero/heroine that doesn’t mean you surrender when the going gets tough. Retreat for awhile, maybe yes. Clear Your Clutter to Enhance Your Leadership Effectiveness By : Dr. Millard "Mac" MacAdam Clutter takes away from your optimum effectiveness as a leader. Know it or not, the clutter around you creates emotional stress and diversionary distractions that keep you from properly focusing on your key responsibilities as a proactive mom and leader of your business. Read on to find out what you can do to eliminate clutter and reduce stress.
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